These Terms of Service (the "Terms") are the agreement between you and LogoGoGo for using the website logogogo.app, the LogoGoGo app and related services (together, the "Service"). Please read them. We wrote them in plain English, but they are a binding agreement.
By creating an account, clicking to agree, or using the Service, you agree to these Terms and to our Privacy Policy and Refund & Cancellation Policy, which are part of these Terms. If you do not agree, do not use the Service.
If you use the Service for a business, studio or other organization, you agree to these Terms on its behalf and confirm you have the authority to do so. In that case, "you" means that organization.
In these Terms, "LogoGoGo", "we", "us" and "our" mean the LogoGoGo service and the business that operates it. You can reach us at [email protected].
2. Eligibility
You must be at least 13 years old to use the Service. If you are under the age of majority where you live, you may use the Service only with the consent of a parent or guardian who agrees to these Terms.
You must be able to form a binding contract and must not be barred from using the Service under the laws that apply to you.
You may not use the Service if we have previously closed your account for breaking these Terms.
3. Accounts and security
You need an account to use most of the Service. Give us accurate information, including a valid email address, and keep it up to date.
We sign you in with a one time code sent to your email. Keep access to your email account secure. Anyone with access to it can sign in to LogoGoGo as you.
You are responsible for all activity in your account. Tell us right away at [email protected] if you think someone has used your account without permission.
Each account is for one person or one organization. Do not sell, transfer or share your account, and do not create multiple accounts to get around plan limits.
4. The Service
LogoGoGo lets you upload a logo, generate a kit of logo files (for example color versions and different file types and sizes), organize them as brands, and deliver them to clients through a branded client share page. We may add, change or remove features over time.
Some features are free and some require a paid plan. The features and limits of each plan are described on the Pricing page.
5. Free and paid plans
We currently offer these plans:
Free: $0. Up to 3 brands and 100 MB of storage, with a small LogoGoGo badge on client share pages.
Pro: $19 per month or $190 per year. Higher limits and no badge, as described on the Pricing page.
Studio: $49 per month or $490 per year. Our largest limits and team features, as described on the Pricing page.
If you go over the limits of your plan, for example after moving from a paid plan to Free, your existing brands and files are kept, but you may not be able to add new ones until you upgrade or remove some.
Rewards. Referral rewards and Share & earn rewards have no cash value and cannot be exchanged for money. Share & earn is once per account: one reward per account, ever, and each post can be used by one account only. We review every post by hand and may refuse a reward for an extra account, for example a new account that uses the same payment card as an account that was already rewarded. If the post is removed within 30 days, the reward can be taken back. The full rules are on the Policies page.
6. Billing and automatic renewal
Paid plans are billed in advance, either monthly or yearly, starting on the day you subscribe.
Your plan renews automatically at the end of each billing period at the then current price, and you authorize us (through our payment processor, Stripe) to charge your payment method on each renewal, until you cancel.
Before you pay, the checkout page shows the price, the billing period and that the plan renews automatically until you cancel. For yearly plans, we email you a reminder before the renewal date.
Prices are in US dollars and do not include taxes. Where sales tax, VAT or similar taxes apply, they are added at checkout.
If a payment fails, Stripe will try again and we will email you so you can update your payment method. If payment still fails, your account moves back to the Free plan. Your brands and files are kept.
7. Price changes
We may change the price of a paid plan. If a change affects your plan, we will email you at least 30 days before it applies, and the new price will start at your first renewal after that notice period. If you do not want to pay the new price, you can cancel before the renewal and you will not be charged it.
8. Cancellation
You can cancel a paid plan at any time, online, in one click: go to Settings > Account and plan, click Cancel plan, and confirm. No phone call, email or survey is needed. You can also manage your plan through the Manage billing link in the same place.
When you cancel, your plan stays active until the end of the billing period you already paid for, and you will not be charged again. After that, your account moves to the Free plan and your brands and files stay in your account. You can resume your plan before the period ends.
9. Refunds
Refunds are covered by our Refund & Cancellation Policy. In short: you can get a full refund within 7 days of your first charge, a prorated refund within 14 days of a yearly renewal, and otherwise payments for a period that has started are not refundable. Nothing in these Terms limits any refund right you have under the law.
10. Your content and the license you give us
"Your Content" means the logos, images, names, colors, text and other material you upload or create in the Service, and the files we generate from them for you.
You keep all ownership rights in Your Content. We do not claim any ownership of it.
You confirm that you own Your Content or have all the rights and permissions needed to upload it and use it with the Service, and that it does not infringe anyone's copyright, trademark or other rights.
You give us a worldwide, non exclusive, royalty free license to host, store, copy, process, convert, resize and display Your Content only as needed to provide the Service to you and to the people you share it with. This license ends when you delete Your Content or your account, except for copies kept in routine backups for a limited time or as required by law.
We do not use Your Content to advertise LogoGoGo or for any other purpose without your permission.
11. Client share pages
A client share page is public to anyone who has its link. You decide who receives the link, and anyone you send it to can forward it. Do not put anything on a share page that you do not want those people to see. You can remove a share page at any time by deleting it or its brand in your dashboard.
On the Free plan, client share pages show a small LogoGoGo badge.
12. Acceptable use and prohibited content
You agree not to use the Service to:
upload, share or deliver content that is illegal, fraudulent, defamatory, hateful, harassing, violent, sexually explicit, or that exploits minors in any way;
upload logos, trademarks or artwork that you do not own or have permission to use, or that are designed to imitate another brand to mislead people;
send spam, malware, phishing or other harmful material through share pages, links or emails;
use share pages for file hosting unrelated to delivering logo and brand files;
access, probe, scan or test the Service's security, or get around any limits or protections;
interfere with or overload the Service, or use bots or scripts to access it other than through features we provide;
copy, resell, rent or reverse engineer the Service, except where the law allows it;
break any law or anyone else's rights.
We may remove content or restrict accounts that we believe break these rules.
13. Our intellectual property
The Service, including its software, design, text, graphics and the LogoGoGo name and logo, belongs to us or our licensors and is protected by intellectual property laws. We give you a limited, personal, non exclusive, non transferable right to use the Service under these Terms. You may not use our name or logo without our written permission.
If you send us feedback or ideas, we may use them freely without any obligation to you.
14. Third party services
We rely on trusted third parties to run the Service, including Stripe for payments, Cloudflare for hosting, storage and security, and Resend for email. Your payments are also subject to Stripe's terms. We are not responsible for third party websites or services you choose to use with LogoGoGo, and their own terms and policies apply to them.
15. Service availability and changes
We work hard to keep the Service available and reliable, but we do not guarantee that it will always be available, uninterrupted or error free. We may need to pause it for maintenance, updates or reasons outside our control.
We may change or discontinue features. If we discontinue the whole Service, we will give you at least 30 days notice by email when possible, so you can download your files, and we will refund any prepaid fees for the unused part of your billing period.
Generated files are produced automatically. Please check them before you deliver, print or publish them, and keep your own copies of important files.
16. Suspension and termination
You can stop using the Service at any time and you can ask us to delete your account by emailing [email protected].
We may suspend or close your account if you break these Terms, if your use creates risk or legal exposure for us or others, if you do not pay, or if the law requires it. When reasonable, we will tell you first and give you a chance to fix the problem or download your files. If we close your account without cause, we will refund any prepaid fees for the unused part of your billing period.
When an account is closed or deleted, its content and client share pages are deleted. Sections of these Terms that by their nature should continue (such as ownership, disclaimers, limitation of liability, indemnification and dispute resolution) continue after the account ends.
17. Disclaimers
The Service is provided "as is" and "as available". To the fullest extent allowed by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non infringement. We do not warrant that the Service or generated files will meet your needs, be accurate for every use (for example color matching for print), or be free of errors or interruptions.
18. Limitation of liability
To the fullest extent allowed by law, LogoGoGo and its owners, staff and suppliers will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or business, arising out of or related to the Service or these Terms, even if we were told such damages were possible.
To the fullest extent allowed by law, our total liability for all claims related to the Service or these Terms is limited to the greater of (a) the amount you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) $50.
Some places do not allow some of these limits. In those places, they apply only to the extent the law allows, and nothing in these Terms limits liability that cannot be limited by law.
19. Indemnification
You agree to defend and hold harmless LogoGoGo and its owners and staff from any claims, damages, losses and costs (including reasonable legal fees) that come from Your Content, your use of the Service in breach of these Terms, or your violation of anyone else's rights, such as a claim that a logo you uploaded infringes someone's trademark.
20. Dispute resolution and governing law
If you have a problem with the Service, please email [email protected] first. Most issues can be solved quickly that way, and we agree to try in good faith for at least 30 days before either of us starts a formal claim.
These Terms are governed by the laws of the State of New York, USA, without regard to its conflict of law rules. Any dispute that is not resolved informally will be brought only in the state or federal courts located in New York County, New York, and you and we agree to their jurisdiction. Either of us may bring a qualifying claim in small claims court instead.
If you are a consumer living outside the United States, you may also have the right to bring a claim in the courts where you live and to the protection of the mandatory laws of your country.
21. General
These Terms, together with the Privacy Policy and the Refund & Cancellation Policy, are the entire agreement between you and us about the Service.
If any part of these Terms is found unenforceable, the rest stays in effect.
If we do not enforce a part of these Terms right away, we do not give up our right to do so later.
You may not transfer your rights under these Terms without our consent. We may transfer them as part of a merger, acquisition or sale of the business, and we will tell you if that happens.
We are not responsible for delays or failures caused by events outside our reasonable control.
22. Changes to these Terms
We may update these Terms from time to time. We will update the "Last updated" date at the top of this page. If a change is material, we will tell you by email or in the app at least 14 days before it takes effect. If you keep using the Service after a change takes effect, the updated Terms apply. If you do not agree, you can cancel and stop using the Service.